ABOUT US
Urban Gutters is a professional, dedicated family run business which launched in Sydney in 2022 and quickly grew in demand when we started to service Canberra. Clients came to us through word of mouth - and a little bit of help from 5-Star Google Reviews. We now operate in the two most magnificent cities in Australia. The Harbour City of Sydney and our Nations Capital, Canberra
For Sydney & Canberra's Residential and Industrial Gutter Vacuum Cleaning needs there's no reason to go past Urban Gutters. We are here for you, so give us a Call or SMS us on 0431 000 441 and book in a quote and same day service in both Canberra and Sydney.
Working safely at heights and putting customers needs first is our priority. We are reliable, transparent in our transactions with you, we provide accurate quotes, before and after photos of the work performed, and service your gutters at a competitive price. We even take the time to call you prior to arriving at your location so you don't have to be waiting around all morning not knowing if your tradesmen will turn up!
Say hello and let us show you what we can do for you!
5 MINUTES WITH THE FOUNDERS
INTRODUCING ALEX & KAYLA
Married couple Alex and Kayla set out to combine their soft and hard skills to launch Urban Gutters - a leading gutter vacuuming and downpipe cleaning service available in Sydney and Canberra.
BACKGROUND PROFILE
Alex: A South Londoner, Alex now calls Australia home. Although he is some 16,000km away from his native land he hasn't lost his Englishness. Consequently, he has earned the nickname "Guvna" Boasting 20 years experience in the plumbing industry, including running his own gas installation and repair company in London, gutter and roof maintenance was a logical step.
Disenchanted with working for trade companies that constantly fall short regarding customer service, he decided, along with Kayla, to launch his own company that would make client satisfaction the number one priority.
Alex always has time to talk about football and with his trademark sense of humor he is a pleasure to be around.
Kayla: 'True Blue' Aussie Kayla was born in Quirindi, NSW. An original country gal who now dons her Akubra in the big city. From a young age she loved putting on her hard hat and going to work with her dad, who worked on construction sites in west QLD.
Kayla is now putting her organization and customer service skills into her own enterprise. She's a boss lady with a winner smile who is striving for business perfection. When you talk to Kayla about your gutter maintenance and cleaning needs, you can rest assured you are talking to an authentic business owner who has 4 commitments in mind - to provide you with a service that is second to none, deliver a service that arrives on time, gets the job done in budget (no surprises) and most importantly to ensure your gutters are clean and clear ready for the next downpour
OUR ETHOS DEFINES OUR ON-SITE BEHAVIOUR
SERVICE WITH A SMILE
When a worker comes to your home, you want to feel comfortable and assured that they are going to perform their duty honestly and to a high standard. The nature of our business is to serve and service.
WHEN ONLY THE BEST WILL DO
Our aim each day is to make our customers feel at ease having us at their premises, and confident in the high standard of workmanship we offer. Many of our customers compliment our gutter vacuum and cleaning on-site technicians on their prompt "on-time" arrival, and no fuss attitude. We always give our customers the duty of care they deserve.
WHY DO CLEAN GUTTERS MATTER?
Substantial damage can be caused by blocked gutters. In extreme wet weather, rain water can overflow back into the building causing damage to ceilings, walls and electrical components. In hot weather, a gutter full of dry leaves can be a major bushfire hazard. Getting your gutters cleaned regularly can extend their lifespan and prevent expensive property damage.
SAFETY IS OUR PRIORITY
We work according to Australian occupational health and safety standards and make use of all safety precautions necessary to secure the job and our workers. Everything is considered from the quality of our ladders to secure safety harnesses, our equipment is of the highest caliber. Even our durable clothing is designed with roof safety in mind. We do not cut corners. We assess the safest way to complete the job, not the quickest.
INSURANCE
Urban Gutters on-site Technicians are insured for up to $20 Million. Public Liability Insurance is cover that helps businesses take care of the associated costs if customers, suppliers, or members of the public are injured or in the process of operation sustain property damage as a result of that business' activities, and most importantly Public Liability Insurance covers you for the unexpected - providing peace of mind for you and our business.
OUR COMMITMENT TO YOU
Urban Gutters tradesmen and other contractors such as Scissor Lift Hire organized by Urban Gutters will arrive within the time allocated at confirmation of booking. We will also call our customers prior to arrival for peace of mind.